{"id":119,"date":"2025-10-17T14:13:53","date_gmt":"2025-10-17T14:13:53","guid":{"rendered":"https:\/\/wp-pilot.library.illinois.edu\/libinfo\/?page_id=119"},"modified":"2026-04-03T18:28:30","modified_gmt":"2026-04-03T18:28:30","slug":"ask-a-librarian-reference-services","status":"publish","type":"page","link":"https:\/\/wp-pilot.library.illinois.edu\/libinfo\/services\/ask-a-librarian-reference-services\/","title":{"rendered":"Ask a Librarian &amp; Reference Services"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Ask a Librarian Chat<\/h2>\n\n\n\n<p>The Ask a Librarian Chat Widget will connect you with a member of our Library faculty or staff who is trained to assist you with finding the resources and information you need.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Ask a Librarian Hours<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Monday: 09:00 AM &#8211; 12:00 AM<\/li>\n\n\n\n<li>Tuesday: 09:00 AM &#8211; 12:00 AM<\/li>\n\n\n\n<li>Wednesday: 09:00 AM &#8211; 12:00 AM<\/li>\n\n\n\n<li>Thursday: 09:00 AM &#8211; 12:00 AM<\/li>\n\n\n\n<li>Friday: 09:00 AM &#8211; 06:00 PM<\/li>\n\n\n\n<li>Saturday: 01:00 PM &#8211; 05:00 PM<\/li>\n\n\n\n<li>Sunday: 01:00 PM &#8211; 12:00 AM<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Additional Ways to Connect<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/forms.illinois.edu\/sec\/960560\">Email Us<\/a>&nbsp;\u2014 Responses within one business day.<\/li>\n\n\n\n<li>Text Us: (217) 686-4361<br>You can SMS text the library from any cellphone that supports text messaging.&nbsp;&nbsp;<strong>Standard charges apply<\/strong>, based on your cell phone plan with your account provider, for both messages you send and receive from us.<\/li>\n\n\n\n<li>Call us: (217) 333-2290<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Main Library Information Desk<\/h2>\n\n\n\n<p>The&nbsp;Main Library Information Desk&nbsp;(Info Desk) is a walk-up service point located in the first floor hallway at the \u201cT\u201d intersection connecting the three entrances to the building.&nbsp; Patrons and visitors can ask questions about Library resources and spaces here, as well as get help with their class and personal research projects.&nbsp; You can call the Info Desk at (217) 333 -2290, or email at:&nbsp;<a href=\"mailto:reflib@library.illinois.edu\">reflib@library.illinois.edu<\/a>.&nbsp;<strong>Info Desk services move to&nbsp;<a href=\"https:\/\/www.library.illinois.edu\/using-library-spaces\/study-space-directory\/the-orange-room\/\">the Orange Room<\/a>&nbsp;weekends (Sat. 1-5 p.m.; Sun. 1-6 p.m.) during regular Fall and Spring hours.<\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Information Desk Hours of Operation<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Today: 09:00 AM &#8211; 06:00 PM<\/li>\n\n\n\n<li>Tuesday: 09:00 AM &#8211; 06:00 PM<\/li>\n\n\n\n<li>Wednesday: 09:00 AM &#8211; 06:00 PM<\/li>\n\n\n\n<li>Thursday: 09:00 AM &#8211; 06:00 PM<\/li>\n\n\n\n<li>Friday: 09:00 AM &#8211; 06:00 PM<\/li>\n\n\n\n<li>Saturday: Closed<\/li>\n\n\n\n<li>Sunday: Closed<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">International &amp; Area Studies Reference Services<\/h2>\n\n\n\n<p>The <a href=\"https:\/\/www.library.illinois.edu\/ias\/\" data-type=\"link\" data-id=\"https:\/\/www.library.illinois.edu\/ias\/\">IAS Library<\/a> employs library subject and area specialists in all areas of the International and Area Studies Library\u2019s collections. If you need help answering a reference question, these professionals are available to assist you. Please consult our&nbsp;<a href=\"http:\/\/www.library.illinois.edu\/ias\/contact\/\" target=\"_blank\" rel=\"noreferrer noopener\">list of faculty and staff<\/a>&nbsp;to find the subject specialist that fits your needs.<\/p>\n\n\n\n<p>You may also fill out the&nbsp;<a href=\"https:\/\/forms.illinois.edu\/sec\/509570\">International and Area Studies Library Reference Information Request Form<\/a>&nbsp;to have a subject specialist contact you.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Frequently Asked Questions<\/h2>\n\n\n\n<p>Learn more about the University Library, its services, spaces, collections and expertise by <a href=\"https:\/\/faq.library.illinois.edu\/\" data-type=\"link\" data-id=\"https:\/\/faq.library.illinois.edu\/\">reviewing our FAQs<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Ask a Librarian Chat The Ask a Librarian Chat Widget will connect you with a member of our Library faculty or staff who is trained to assist you with finding the resources and information you need. Ask a Librarian Hours Additional Ways to Connect Main Library Information Desk The&nbsp;Main Library Information Desk&nbsp;(Info Desk) is a [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":0,"parent":321,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-119","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/wp-pilot.library.illinois.edu\/libinfo\/wp-json\/wp\/v2\/pages\/119","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wp-pilot.library.illinois.edu\/libinfo\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/wp-pilot.library.illinois.edu\/libinfo\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/wp-pilot.library.illinois.edu\/libinfo\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/wp-pilot.library.illinois.edu\/libinfo\/wp-json\/wp\/v2\/comments?post=119"}],"version-history":[{"count":10,"href":"https:\/\/wp-pilot.library.illinois.edu\/libinfo\/wp-json\/wp\/v2\/pages\/119\/revisions"}],"predecessor-version":[{"id":705,"href":"https:\/\/wp-pilot.library.illinois.edu\/libinfo\/wp-json\/wp\/v2\/pages\/119\/revisions\/705"}],"up":[{"embeddable":true,"href":"https:\/\/wp-pilot.library.illinois.edu\/libinfo\/wp-json\/wp\/v2\/pages\/321"}],"wp:attachment":[{"href":"https:\/\/wp-pilot.library.illinois.edu\/libinfo\/wp-json\/wp\/v2\/media?parent=119"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}