Overview:
Participants will learn about the 4 communication styles and identify the style they use most often. They will also practice communicating with different styles in a work setting.
Learning Outcomes:
After completing Module 4 of the training, participants will be able to:
- Compare the 4 communication styles and discover their own style.
- Describe the main characteristics of each communication style.
- Apply techniques for adjusting to other communication styles.
Module highlights:
- “Drawing a Picture” Icebreaker activity to practice listening and communication
- Communication Problem-Solving activity
- Lecture on 4 Communication Styles and how to best communicate with each style
- Communication Style self-assessment
- Communication role-play activity